Compliance and Accountability

Our clients receive a quality control plan with policies and procedures in place at every level of the collection process – from account placement and training to close and return of accounts. This focus on quality provides multiple layers of protection for clients and their borrowers.

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Protecting all financial, statistical, personal, technical, and other data or client information from unauthorized use, disclosure, or destruction is of critical importance at GRC. Our network, system, and application security is managed and supported by our information security (IS) team with expertise in the following:

  • • Infrastructure
  • • Application support
  • • Information security
  • • Data processing
  • • Computer operations
  • In providing collection services, we utilize our strong IT infrastructure and resources to provide clients the best possible service. GRC’s IT team is dedicated to the implementation and maintenance of the client’s contract.