Who We Are
Relationship Focused: We build customer relationships through trust
Results Driven: Expertise and innovation delivering results
Established in 1981, General Revenue Corporation is a leading service provider specializing in accounts receivable management and business process outsourcing. Our innovative approach to handling your needs and our customer-centric processes enable us to rise above our competitors in the market. By providing top-notch, cost-effective services, and insisting on an ethical approach to all collection activities, we deliver success to our clients while maintaining your brand reputation . In 2019, GRC joined the SinglePoint® Group of companies, making us even better, and giving us access to a wider range of BPO services, new technologies, and markets.
Our Core Values
Commitment
Our team is dedicated to success – for themselves, for GRC, and most importantly, for our clients.
Integrity
We work the right way – that means positivity, motivation, and focus on success, but also ethical conduct, probity, and a commitment to doing the right thing at all times.
Accountablity
We are attentive to the concerns and interests of clients and consumers while simultaneously maintaining legal compliance and transparency.
Transparency
We are open in all we do, so our clients know they can trust us, and their customers remain loyal to their brand.
Innovation
We use cutting-edge technologies to ensure we stay ahead of the curve, in all areas of the business.
Leadership
Leadership happens at all levels of GRC, and we continuously develop our people through self-analysis, education, training, and experience.
Meet Our Team
Ben Farmer
President
Ben is an astute leader with a strategic mindset, an accomplished senior executive with proven success in developing, implementing, and optimizing business processes. In his career he has established a record of delivering measurable results. He is recognized for building high-performing global teams, optimizing call center environments, and implementing leading-edge technology to maximize revenue and compliance. He works tirelessly to maximize returns in a compliant manner, balancing collections performance with customer relations, to preserve our clients’ brands and reputations.
Dave Caddell
Global Infrastructure IT Operations Director
Focused on all facets of IT within the business, including infrastructure, security, and operational efficiencies (with the implementation of AI and process automation), Dave brings significant experience from managing SaaS solutions in the gas turbine industry.
Hannah Strok
Human Resources Business Partner
Hannah is a senior-level Human Resources leader with over 18 years of experience driving talent strategies, culture initiatives, and organizational growth. She specializes in aligning people strategies with business goals, building high-performing teams, and creating inclusive workplaces where employees thrive.
Jason Tirey
Director of Compliance
With expertise in FDCPA, FCRA, and other relevant state and federal regulations, Jason is responsible for compliance with client requirements, company policies, collection strategies, and legislative and regulatory requirements. He is highly regarded for consistently achieving superior results through leadership, planning, and outstanding people skills. He completed his undergraduate studies at Sinclair Community College and is a Coalition for Higher Education Assistance Organization member.