"Our University’s relationship with
GRC has steadily grown and prospered throughout
the 15 years GRC has been collecting for us. We
rely on GRC for everything from traffic fines
to federal loans, and we are always pleased with
the results as our client placement analysis report
proves. Collections are continuously on the rise,
and we have GRC to thank for that!
I also enjoy the personal touch we receive from
our account representative and frontline customer
service contact. And through conferences and on-site
visits, I have gotten to know, trust and rely
on the Company."
At GRC we provide strategic and focused debt collection services to help improve our clients’ bottom line. Our unique characteristics combine to create a concentrated, full-service collection effort that includes:
Specialized collection divisions dedicated solely to the collection of specific debt types
State-of-the-art collection technology
Fully integrated dialer and collection management systems
A proprietary approach to skiptracing, customized to generate maximum leads in the least amount of time
Multiple debtor payment options (i.e., ACH, credit cards, auto debit and web payments)
Legal Forwarding department that works with specially selected field attorneys throughout the entire litigation process
Internal Compliance department to ensure sterling regulatory and contract compliance
Multi-level account monitoring to daily monitor collectors at three levels
A single client service representative assigned to each client, teamed with a regional sales representative, who both become familiar with client’s needs
Website access for clients and borrower to review online account information and reports