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WHY GRC
GRC SERVICES
"Clients First"
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Carol Warren
University of Memphis

"Our University’s relationship with GRC has steadily grown and prospered throughout the 15 years GRC has been collecting for us. We rely on GRC for everything from traffic fines to federal loans, and we are always pleased with the results as our client placement analysis report proves. Collections are continuously on the rise, and we have GRC to thank for that!

I also enjoy the personal touch we receive from our account representative and frontline customer service contact. And through conferences and on-site visits, I have gotten to know, trust and rely on the Company."

At GRC we provide strategic and focused debt collection services to help improve our clients’ bottom line. Our unique characteristics combine to create a concentrated, full-service collection effort that includes:

  • Specialized collection divisions dedicated solely to the collection of specific debt types
  • State-of-the-art collection technology
  • Fully integrated dialer and collection management systems
  • A proprietary approach to skiptracing, customized to generate maximum leads in the least amount of time
  • Multiple debtor payment options (i.e., ACH, credit cards, auto debit and web payments)
  • Legal Forwarding department that works with specially selected field attorneys throughout the entire litigation process
  • Internal Compliance department to ensure sterling regulatory and contract compliance
  • Multi-level account monitoring to daily monitor collectors at three levels
  • A single client service representative assigned to each client, teamed with a regional sales representative, who both become familiar with client’s needs
  • Website access for clients and borrower to review online account information and reports


   
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